Thank you so much for all the personal attention and care that you showered on our two Rottweilers whilst we were overseas. This is the first time that we have boarded them in kennels and I was naturally very apprehensive on how they would adapt to such strange surroundings.
You put me at ease on the day that I dropped them off by sending me a photograph on my cell phone to show how well they had settled in. Thank you for that and for all the other photographs that you sent me on a regular basis, including updates on how they were doing and what they were up to.
This was very important to me and I really appreciated it as I could thoroughly enjoy my holiday knowing what good hands they were in and that they were happy. Apart from the regular cell phone contact with us, I would also like to commend you on the “Report Booklet”, including photographs, that you gave us when we came through to collect the dogs. This was very informative and a big bonus.
Talking of bonuses, thank you for washing their blanket. Butch and Bella were in excellent health when we collected them and were quite “at home” in their beautiful enclosure. Bella does miss her Canine Country Club paddle pool, and looks longingly at our seriously barricaded Koi pond which protects our remaining Koi from further trauma counselling due to her snorkelling antics…… Both dogs settled back at home immediately with absolutely no change in their behavioural habits.
I have no hesitation to recommend your kennels very highly to anyone who is interested in housing their dogs with you and they are most welcome to contact me for a reference if they so desire.
Thank you once again.