It was a very sad day when we realised that we had to leave our dogs for the first time… but it had to be done as we were travelling by air and could not take them with us. As we have both our dogs, Fergie and Aldo, in training at SADTC, we decided that we would give the Canine Country Club a try because we have gotten to know all of you over the last 2 months and we know you are all committed animal lovers.
When I dropped them off on Friday, I was very nervous and sad – thinking that our dogs would hate us by the time we came to fetch them on Monday again. I must say that seeing the area they were going to stay in did make me feel a bit better – the “cottage” was spotless and it’s great that you have under floor heating in there for them so that the winter nights are warm and cosy. The “yard” that they had was big and spacious (and very well kept) which also made me happy as they are used to having quite a bit of space at home. Still, I was very sad to leave them, but I was told that I could call at any time to find out how they were doing and I was assured that they would be well cared for. I called just before 17h30 that day and was told that all was well and our dogs were adjusting nicely.
Imagine my surprise when I received an sms from you on Saturday morning confirming that Fergie and Aldo were doing great (eating & playing as if they were at home) and that there was nothing to worry about – that really put me at ease – thank you!
On Monday, when my husband collected them, he had only good things to say. He said that the “cottage” and “yard” were still immaculate and the dogs were very happy and playful. The “reports” you gave us were such a nice touch and the attached photos are fantastic – so nice for us to see our dogs “in action” as we often miss that while we are at work. Upon arrival at home, it was as if they had never been gone – they were extremely playful and happy and we could see they had been well cared for and loved while we were away.
Thank you so much! We of course will always try to take them with us on holidays whenever we can, but on the occasions when we really can’t, we will definitely always leave them at the Canine Country Club as we know they will be looked after as if they are your own! Well done on a superb facility and a fantastic “relationship” with your clients Ð both the humans and the furry ones!